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Acceptable Use Policy

ESU 10 District User Accounts # Acceptable Use Policy # Users of ESU 10 provided accounts for applications, equipment, networks and services, are responsible and accountable for their own...


Our schools use both GNENC and Google Gmail email services.  If you are unsure which service you should use to send and receive email, please check with your school IT department. ...

User Accounts-Change your Password

Users may change their passwords via the TUMS Account Management System.  Except in handful of cases, users must change their password in TUMS rather than changing the password in a...

User Accounts

TUMS Account Management System Change your password         Basic Navigation of TUMS         Instructions for Changing your...


Welcome to the Greater Nebraska Educational Network Consortium (GNENC) Knowledge Base, an online collection of articles to help users of all levels find information about our services. ...

Account Password Policy

Password Age: # Passwords will expire in approximately 520 days User will be given notification prior to password expiration and allowed to change before account is locked 30 days (or...

Get Started

Services GNENC Online Classroom | ...

Help Links

Help Check Service Status | ...

Server Outage

Over the weekend a seven year old server died and took several websites, some email service and some DNS service with it. The server is operational again, but some of the services are not....


We are experiencing recurring issues with email in terms of rate limiting and the speed at which emails are sent. One of the ways email systems automatically detect spam is the rate at which...

Mail Outage resolved

The mail outage that blocked outgoing mail from today has been resolved.

Outbound email update

The issues with the outbound email server should be resolved.  Any new email should flow right away.  Any email sent earlier this morning will have to hit the retry timer before being...

Outbound email issues

This morning around 6am one of the hard drives on our outbound email server filled up.  You will not be able to send out email if you have a GNENC (ESU) email account until this is...

Outbound email issues

Email sent out from GNENC is currently not flowing because a drive filled up.  This should be resolved soon, but may take a while to get caught up. This should not affect inbound email....

Internet Access Issues

We are currently experiencing network issues and are working to resolve the issue as soon as possible.

Legacy Qwest/CenturyLink circuits down January 3, 2013

Legacy Qwest/Century Link circuits for about 24 minutes at Hemingford, Crawford, Sioux County, Chadron and Rushville went down Wednesday afternoon January 3, 2013. GNENC and/or Network...

Legacy Qwest/CenturyLink circuits down January 2, 2013

Five Legacy Qwest/CenturyLink circuits went down Tuesday afternoon January 2, 2013. I started a ticket with Network Nebraska. It appears that the outage was caused by work being done by...

Moodle access and errors

Moodle access is currently very slow.  You may be seeing the following error message when trying to visit  your Moodle site:     Error: Database connection...

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SOGo-Create a Message Filter

The GNENC email servers have a server-side message filtering service called "sieve" filtering.  SOGo is a user-interface that allows users to leverage this filtering capability.  However, the effects of the filtering span far beyond SOGo webmail.  Once a filter is set up and enabled in SOGo using the instructions below, messages will be filtered even on desktop or mobile clients.

A message filter can do many things with your messages.  Each filter that is created has two parts: a rule(s) and an action(s).  The rule specifies the criterion for selecting which messages should be acted upon while the action specifies what happens to the messages.  Both rules and actions contain multiple parts and can be combined in any manner.  The following rules and actions are available:


To or CC
Size (Kb)
is not
does not contain
does not match
matches regex
does not match regex


Forward the message to:
Discard the message
Keep the message
Send a reject message:
File the message in:**
Flag the message with:*
Stop processing filter rules

*This action is not yet supported by the GNENC email servers.  No action will be completed if this option is selected.
** If you intend to use this action, you will need to make sure a suitable folder exists in your Inbox first.  Follow the steps to create a folder prior to setting up a message filter.

1. To create a message filter in SOGo, click "Preferences" at the top of the page. 


2. In the preferences window that opens, click "Mail Options."


3. Click the "+" button at the bottom left of the window.


4. Give the filter a name in the "Filter Name:" box.


5. Add desired filter rules by selecting options in the drop down boxes and typing in the text box.
For this example, we will show you how to filter Odie Helpdesk messages.  The example assumes that you have previously created an "Odie" folder in your Inbox.


6. Add desired filter actions by selecting options in the drop down boxes and type in a text box, when available (depends on chosen actions).


7. Click "Save & Close" to save the new filter.


8. You will now be back on the "Mail Options" tab. Click the checkbox in the "Active" column to enable the newly created filter.


9. Click the “Save & Close” button on the top of the page.  (In some cases, the "Save & Close" button will fail to close the window although the settings are successfully saved.  In this case, simply click the "Close" button after selecting "Save & Close.")


To edit an existing filter, simply follow the same steps as above, except in step 3.  Instead of clicking the "+" button you will double click on the existing message filter to open the edit window.

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